I'm a new professor, postdoc, student, or staff employee of JFI. What do I need to do first?

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What can I do with a JFI login ID?

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How can I print to the Toshiba copier/printer/scanner from my desk?

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What are the basic things I should know about the desktop UNIX environment in JFI/MRSEC?

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How can I connect to JFI/MRSEC machines from off campus?

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I tried to make a connection to a particular JFI server or desktop from home, or from somewhere else off campus, and now I can't connect at all. What's going on?

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I lost a file (or a whole lot of files). How do I use the backup service?

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What kinds of web publishing are available for JFI/MRSEC people? How do I go about putting material on the Web, or setting up a site?

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What should I know about JFI's own email service, and its relationship with the campus email service?

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How can I setup my email program if I use a regular mailreader like Thunderbird, Apple Mail, Outlook, etc...?

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Does JFI have a webmail service?
How can I access it?

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How can I use traditional UNIX mail tools on JFI systems (Pine, Mutt, Procmail, etc.)?

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How do I control spam?

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How do I control email forwarding?

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What if I need a static IP address or a hostname for my machine? Do I need one at all?

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I've relocated my desktop to another room.
Do I need to do anything?

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What's a good way to get rid of obsolete or broken equipment rather than dumping it, so as to avoid toxicity issues?

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How does licensed commercial UNIX software get handled within JFI/MRSEC, for programs like Matlab, Mathematica, IDL, Maple, etc?

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I'm trying to run or compile Fortran programs that were written a long time ago, or on the old 'g77' compiler. It's not working. What's the problem?

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I (or my research group) would like to setup a new server for our activities. How do we go about getting new servers commissioned to be maintained by the department at the datacenter level?

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What about computational clusters? Is there anything to know about getting a new cluster and having it maintained by JFI Computing?

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How does JFI Computing handle computer network security issues (hacking, botnets, passwords, exploits, etc)?

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I received an email claiming I need to enter my password to do blah blah blah... Is this for real?

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Can I have root, su, or sudo access on a particular JFI/MRSEC machine?

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I have a problem with a desktop machine that is directly related to Windows, MacOS, or software that is only found on Windows or MacOS. Why are these problems not handled within JFI?

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What resources does JFI/MRSEC have for researchers looking for a place to run simulations, especially long-running ones that will have to be left to crunch numbers for awhile?

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How can I use the campus wireless network?

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What is the best JFI-recommended hardware for Linux machines currently? Is there a recommendation regarding Linux distributions?

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Our research server/cluster is protected by a fault tolerant raid disk array. What kind of protection does that give? Do we still need backups?

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How can I setup my Linux (or other UNIX) machine to have a different kind of desktop when I login than the one I get now?

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How can I leave a program running in UNIX even when I'm not actually logged in?

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How can I run a graphically controlled program (i.e., mouse driven, not command line or text) over a remote session? Can I run a graphical program remotely? How about if my own local machine is a Mac? How about if it's Windows?

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Why am I having all kinds of problems with USB flashdrives?

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On the Linux machines, I can't find Firefox or Thunderbird. Surely you have them, right?

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How does JFI Computing handle outages and downtime?

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How can I copy files between machines efficiently? How do I deal with the fact that I've already copied most of it during a previous copy, and I don't want to start over from the beginning? I just want to copy the things that have changed without copying the whole thing again, or finish a copy session that was interrupted without retransmitting all of it.

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You guys used to be reached by email at manager@jfi.uchicago.edu. Now I see you've got this new address at sysadmin@jfi.uchicago.edu. Why the change? And what was meant by "manager", anyway? (And what's a sysadmin?)

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Why do you keep calling Linux a UNIX system? Didn't Linux replace UNIX?

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I'm trying to print and my printer keeps saying to insert a different size paper. Why is this happening?

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